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Comments Alerts and Notifications

Task Comments

Every task in Dooster has a comments section.

This can be added to by the person who the task is assigned to, the manager who gave them the task and anyone who was involved in it.

This builds up a thread of comments relating to the task.

While you can change the original text of the task - ie in the text dialogue box -, the comments thread is a neater way of tracking opinions and responses.

Comment and task alerts

When you create a task and assign it to someone they will be automatically notified with an email.

This shows them all the relevant information, so they don't have to login to Dooster to read it.

If the assigned person responds directly to that email, whatever they say will appear in the comments section of the task

The person who assigned the task, and anyone involved, will be emailed this comment.

If any of them reply to this notification email this also goes straight into the comments thread...

Everyone else gets an email notification of this latest comment in turn... and so it goes on.

This simple functionality is surprisingly powerful because it means you don't need to log in to your Dooster to control a task. You can easily handle tasks via your email no matter where you are.

Everyone stays in the loop.

This makes for better communications and should add to your teams efficiency and effectiveness.

In addition to controlling the comments via email, you can also handle all the comments when logged into Dooster.

Restricting / Limiting task notifications

aka Owner Opt Outs

The Owner/ coordinators are treated as Project Managers ie they will get a copy of every single task notification for a project unless they select the Opt out (project settings >> Owner Opt Out).

The same applies to project managers ie in order to reduce the amount of email notifications they get, they can also opt out in the project settings

Email

"My" email screen

Video available

Another unique feature of Dooster amongst task / productivity tools is the way it allows you to incorporate your normal every day emails into the Dooster system

ie whereby you can turn them into de facto tasks - with due dates, priorities and assign them to projects.

Organising your emails in this wa is is completely optional and can be done to a variety of degrees.

For example you can keep your old email system and simply forward selected emails into your Dooster email system. These might be emails that are associated with particular projects or which you are worried you might forget so want to be reminded about them.

NOTE: to activate your email screen go to your "account" (see link in top right corner) and see "Activate dooster email"

Checkout the quick Video on managing your emails better

Your Dooster email address

Everyone who uses Dooster - from the account owner to any member of their team - has a unique "Dooster email address",

Typically this would look like:

john@smith.Dooster.net

ie where John is the username and smith is the name of the account ie smith.Dooster.net

Email identities

You can create as many "From" identities as you like.

(This "From identity" is what the email recipient sees in their dialogue box - in their "From" column).

This can be useful where you want to keep separate email identities eg for personal emails vs work emails.

To create a new from identity go to "My Email" screen >> "click to add new id" in the top left.

When you create an email simply select the "from identity" you want by using the "From" drop down list.

Creating tasks by email

Each task list has its own email address.

This means you can email things like notes / ideas or messages directly into each list

The list email address can be found in the slide out section to the right of each task list title bar.

Mouse over the + sign on the far right of each List title bar. This reveals the slide out (slide out shown).

You click on the email icon in the slide out which produces this pop up

To set up the email simply click on the email address

This opens up your email client

Then add the list email address - with an easy to remember name - into your contacts

So every time you want to email into that list you just type in the easy to remember name "Project X ideas"

When you send it the email goes into that list and becomes a task.

This means that you can give it a due by date, a priority or assign it to someone else. And so on.

This can be particularly useful with sending phone messages to team members. Rather than just sending them an email - which can be overlooked - you can also copy the email into a task list "Mike's phone messages". This means if Mike misses the email the task will become overdue.

Adjusting settings for emails into lists

You can control the behaviour of an email sent into a project.

Go to project settings. Toward the bottom of that screen you will see this:

You can decide who the emails are automatically assigned to

You can set when they should go overdue

Reply Address

noreply@dooster.net shows up as the from address on ALL alert emails. We then use the list's email address as the Reply-To address. This is a fairly graceful way to keep a whole bunch of list addresses out of people's address books, while still providing the "reply to this email" feature.